Promotional Calendar
                     
                     
                  
                    
                      
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                                        |  | This
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                    Deployed
                    troops' calls home expected to “surge” 
                    DALLAS
                    –Deployed troops know there’s no better sound than a
                    loved one’s voice during the holidays. In fact, last year Soldiers, Airmen, Marines and
                    Sailors deployed in support of Operations Enduring and Iraqi
                    Freedom responded, scooping up almost 80,000 Military
                    Exchange Global Prepaid Phone cards in November and December
                    alone, ultimately spending some 23 million minutes on the
                    phone at telecommunication centers throughout Afghanistan,
                    Iraq and Kuwait.
                    To
                    help keep telecommunication costs low for troops far from
                    home and provide an affordable avenue for every American to
                    make a tangible impact on deployed troops’ morale, AAFES’ “Help Our Troops Call Home”
                    program continues to improve military Families’ quality of
                    life.
                    “This
                    initiative goes far beyond a service member soldiering in
                    the desert,” said Eaton. “Phone calls home can also impact how a child is doing in school
                    or even a spouse’s ability to manage the hectic season.
                    Add it all up and it becomes pretty clear that phone calls
                    home aren’t just a luxury, they’re a quality of life
                    issue for the entire Armed Forces community.”
                    Any
                    American can help keep military Families connected by logging on to www.aafes.org
                    or calling 800-527-2345. From there, Global Prepaid Phone
                    cards can be sent to individual service members (designated
                    by the sender) or even directed to "any service
                    member" through various charitable partners. 
                    Since
                    “Help Our Troops Call Home” began in April 2004, the
                    American public has placed 131,503 individual orders for
                    more than 222,000 Military Exchange Global Prepaid phone
                    cards. More than 24,000 of these orders have been earmarked
                    for “any service member” and distributed via charities
                    such as the American Red Cross, Air Force Aid Society,
                    Fisher House Foundation, Navy-Marine Corps Relief Society,
                    Soldier & Family Assistance Center and USO.
                      ‘Exchange Select’
                    Quality and Price Registering with Military Families 
                     
                    
                    by Anstey Judd, AAFES
                    DALLAS
                    – Military shoppers in search of the best value for their
                    dollar are increasingly reaching for “private label”
                    products manufactured under the Exchange Services’
                    “Exchange Select” brand. The steady demand for
                    affordably priced, quality products by the military
                    community continues to drive expansion of the Exchange
                    Select brand, available exclusively at Navy, Marine and
                    Coast Guard Exchanges, Veterans Canteen Service locations
                    and Army & Air Force Exchange Service (AAFES) BXs and
                    PXs.
                    “We
                    introduced 67 new ‘Exchange Select’ items in 2006
                    including value pack diapers and baby wipes, whitening
                    pre-brush oral rinse and smoking cessation gum,” said
                    AAFES’ Senior Vice President of Sales Maggie Burgess.
                    “The entire portfolio now includes 557 unique items, all
                    priced to deliver substantial savings.”
                    Whether
                    shopping for health and beauty care items, household
                    cleaning and laundry products or even a single-use camera,
                    Exchange Select products offer quality that is equal to or
                    better than equivalent national brands at an average savings
                    of 50 percent.
                    “Our
                    Quality Assurance team actively ensures the quality of
                    ‘Exchange Select’ merchandise by visiting suppliers’
                    plants to verify ‘Good Manufacturing Practices,’ as set
                    by the Food and Drug Administration as well as other
                    governing agencies, are used,” said Burgess. “In fact,
                    all over-the-counter medicines, such as ibuprofen and
                    acetaminophen, meet FDA established guidelines, which are
                    the same for ‘Exchange Select’ and national brand
                    equivalent products.”
                    Name
                    brand quality combined with “private label” pricing
                    continues to attract military shoppers as “Exchange
                    Select” sales have increased 30 percent since the brand
                    was first introduced in the summer of 2002. As a result, the
                    Exchange Services continue to broaden their “private
                    label” assortment through line extensions in existing
                    categories and expansion into new programs.
                    “Exchange
                    Select” stock assortment additions currently in
                    development include oatmeal based baby toiletries, women’s
                    premium triple-blade disposable razors, sugar-free cough
                    drops, plastic applicator tampons and “custom-size-it”
                    paper towels.
                  
                       
                    Cold tastes of home help
                    deployed troops beat the summer heat 
                    
                    DALLAS
                    – With temperatures soaring and personnel numbers surging,
                    troops throughout Operations Enduring and Iraqi Freedom are
                    reaching for cool drinks to beat the heat and keep up with
                    the demanding pace of contingency operations.
                    “Deployed
                    Soldiers, Airmen, Sailors and Marines need significantly
                    more to drink than the traditional eight glasses of water a
                    day,” said Army & Air Force Exchange Service (AAFES)
                    spokesperson Lt. Col. Dean Thurmond. “In fact, uniformed
                    personnel serving in the Middle East may need to drink about
                    50 8-oz. glasses a day. Take it from me, drinking that much
                    liquid in 24 hours can make even the most regimented person
                    thirsty for some variety.” 
                    Deployed
                    troops looking for a change last month made Monster and Red
                    Bull Energy Drinks two of the three most popular items at 51
                    BX/PXs scattered throughout Iraq, Afghanistan, Qatar,
                    Kyrgyzstan, Djibouti, Kuwait and the United Arab Emirates.
                    Monster, which came in at number one with troops picking up
                    357,956 16-oz. cans, was followed by 248,267 bottles of
                    Green Tea while Red Bull checked in at number three as
                    205,799 8.3-oz. metallic blue and silver cans were gulped
                    down in just 30 days.
                    With
                    average high temperatures already hovering between 98 and
                    105, Thurmond said demand for coffee remains surprisingly
                    strong in exchanges in the Middle East. “Keep in mind,
                    AAFES isn’t sending your grandpa’s steaming cup of
                    instant ‘joe’ to the desert. Instead of brewing up pots
                    of coffee, BX/PXs in Operations Enduring and Iraqi Freedom
                    depend on large coolers to keep the java ice cold.”
                    The
                    exchange service’s coolers earned their keep in April as
                    BX/PXs downrange moved more than 390 million gallons of
                    Starbucks Frappuccinos and Doubleshosts as troops “popped
                    the top” on 131,353 9.5-oz. Vanilla Frappuccinos, 126,662
                    9.5-oz. Mocha Frappuccinos and 119,963 6.5-oz. Doubleshots.
                    Any
                    American can send deployed troops a cool drink this summer,
                    and skip the more than $30 postage needed to pack and send
                    four 16-oz. cans to Iraq via Airmail Parcel Post, with a BX/PX
                    gift certificate that can be redeemed at any AAFES exchange,
                    including 26 facilities in Iraq alone.
                  
                     
                    AAFES Delivers Taste of
                    Home Downrange
                    
                    “We’ve
                    done the heavy lifting,” said the AAFES’ Chief of
                    Contingency Planning Lt. Col. Steven Dean. “Other than
                    homemade cookies and handwritten letters, almost anything
                    you would want to pack up and send to a service member far
                    from home is already on the ground and available at the
                    exchange.”
                    Started
                    soon after programs that allowed the general public to send
                    mail addressed to "Any Service Member" were
                    cancelled due to security concerns and transportation
                    constraints, AAFES’ military gift certificate campaign
                    allows anyone to make a direct and tangible contribution to
                    military morale with a gift certificate that can be redeemed
                    for nearly anything that a specific service member wants.
                    “Gifts
                    from the Homefront” can be sent to troops deployed to
                    Iraq, Afghanistan and elsewhere overseas by logging on to www.aafes.org
                    or calling 877-770-4438. From there, “Gifts from the
                    Homefront” are sent to individual service members
                    (designated by the purchaser) or distributed to “any
                    service member” through the Air Force Aid Society,
                    American Red Cross, Coalition to Salute America’s Heroes,
                    Fisher House, Navy-Marine Corps Relief Society, Operation
                    Homefront, Operation Interdependence® or USO.
                    DALLAS
                    – It began with the opening of a Burger King at Baghdad
                    International Airport on June 10, 2003. Little more than a
                    take-out stand, Iraq’s first Burger King was soon turning
                    out 5,000 patties a day for a steady line of hungry troops.
                    With
                    the opening of the 11th Pizza Hut in Iraq last month, the
                    Army & Air Force Exchange Service (AAFES) now operates
                    190 Name Brand Fast Food (NBFF) restaurants throughout
                    Operations Enduring and Iraqi Freedom (OEF/OIF). In the next
                    month, AAFES plans to complete a new Burger King at Camp
                    Bucca in Iraq, build a Starbucks Coffee shop and redesign
                    the Nathan’s Famous Hot Dogs with seating at Camp Buehring
                    and replace Kuwait’s oldest Subway shop with a new modern
                    facility at Ali Al-Salem AB. 
                    “The
                    entire dining experience is designed to remind the Soldiers,
                    Airmen, Marines and Sailors of home,” said AAFES
                    Contingency Planning Chief Lt. Col. Steven Dean. “From the
                    aroma of a burger sizzling on the broiler to the smell of
                    fresh coffee, NBFF has an amazing ability to temporarily
                    take troops from war zones to comfort zones.”
                    AAFES’
                    NBFF operations in Iraq alone have gone from that single
                    Burger King in 2003 to more than 70 establishments today,
                    including 12 Subways, 12 Pizza Huts, 10 Burger Kings and
                    five Taco Bells. From Afghanistan to Qatar to the United
                    Arab Emirates, troops can also choose from a wide variety of
                    restaurants such as Kentucky Fried Chicken, Dairy Queen,
                    Orange Julius and Hardee’s, among others.
                    In
                    addition to the name brand fast food facilities operating in
                    OEF/OIF, AAFES operates more than 2,000 restaurants
                    worldwide with an additional 77 locations planned to open in
                    the next year.
                  
                     Save Room for the Homemade Cookies When
                    Supporting Deployed Troops 
                    
                    DALLAS
                    – Nothing brightens the day of a Soldier, Sailor, Marine
                    or Airman more than a care package filled with special items
                    from home. Unfortunately, as the holidays approach and
                    well-meaning Americans step up troop support efforts, many
                    of the handwritten cards and homemade cookies take longer to
                    reach their destinations.
                    “Ultimately
                    the boxes of batteries, toothbrushes and shaving cream can
                    delay some much needed and requested items from friends and
                    family,” said the Army & Air Force Exchange
                    Service’s (AAFES’) Senior Enlisted Advisor Chief Master
                    Sgt. Bryan Eaton. “While any and all support is very much
                    appreciated, those who choose to ‘support our troops’
                    this holiday season should consider whether the items they
                    are collecting and mailing are truly needed.”
                    Today,
                    AAFES operates 53 PX/BX facilities throughout Operations
                    Iraqi and Enduring Freedom. The stock assortment found in
                    these exchanges varies from location to location, but even
                    the most basic operation provides access to toiletries,
                    phone cards and cold drinks.
                    Any
                    American can provide these and many more items to deployed
                    troops by ordering a lightweight “Gift from the
                    Homefront” gift certificate for less than it costs to send
                    a 1 lb. package.
                    With
                    the PX/BX certificates, available at www.aafes.org
                    or 877-770-4438, troops can pick up all of the toothpaste,
                    socks or even Burger King Whoppers they want. “Gifts from
                    the Homefront” are not only redeemable at exchanges
                    throughout Iraq and Afghanistan, but can also be used at any
                    of the 187 name brand fast food outlets AAFES operates in
                    the contingency theater.
                    “Exchange
                    gift certificates provide an affordable and efficient troop
                    support option that can mitigate the impact America’s
                    generosity can have on holiday mail from spouses, parents
                    and friends,” said Eaton. “Speeding delivery of these
                    critical items is one of the best possible gifts we can send
                    troops spending the holidays far from home.” 
                    Those
                    wishing to send "Gifts from the Homefront" can log
                    on www.aafes.org
                    or call 877-770-4438. From there, the gift certificates may
                    be sent to an individual service member (designated by the
                    purchaser) or distributed to "any service member"
                    through the Air Force Aid Society, American Red Cross,
                    Coalition to Salute America’s Heroes, Fisher House,
                    Navy-Marine Corps Relief Society, Operation Homefront,
                    Operation Interdependence®, Soldier & Family Assistance
                    Center, USA Cares or USO.
                     
                    As of Nov. 1, 71,153 “Gifts from the Homefront” gift
                    certificates have been sent since the inception of the troop
                    support campaign in March 2003. More than 19,000 of these
                    have been delivered to service members and their families
                    via AAFES’ 10 charitable partners.
                  
                      AAFES Marks Four Years of
                    Service and Support to American Troops in Iraq
                    DALLAS
                    – Armed with little more than backpacks and footlockers
                    full of energy drinks, protein bars and baby wipes flown
                    into Iraq aboard a C-130 flying 300 ft. off the ground, two
                    Americans, Craig Sewell and Dennis Hatcher, launched Army
                    & Air Force Exchange Service (AAFES) “combat retail”
                    operations in Operation Iraqi Freedom on April 7, 2003. On
                    that day, AAFES’ first mobile exchange in Iraq was
                    actually an old Toyota Landcruiser Sewell and Hatcher
                    commandeered to follow troops patrolling what was previously
                    an Iraqi airfield south of Baghdad.
                    “The
                    environment was very austere,” said Sewell, AAFES’ Vice
                    President assigned to the Strategic Partnership Directorate.
                    “While there wasn’t running water or power, and we had
                    limited shelter, we understood that we were there to provide
                    service regardless of the conditions. With the battle for
                    Baghdad still in full swing, and enemies launching multiple
                    attacks on the airfield during the evening sandstorms, this
                    was one of the most challenging missions I have supported in
                    my nearly 30 years of service with the exchange.”
                    Four
                    years later, the footlockers, backpacks and even the
                    Landcruiser have been scrapped in favor of a sophisticated
                    supply chain that leverages air, ground and sea assets to
                    deliver the exchange benefit to Soldiers, Airmen, Sailors
                    and Marines throughout the Operation Iraqi Freedom theater.
                    This logistics pipeline ensures 26 BX/PX facilities, 24
                    unit-run exchange operations, 63 name brand fast food
                    restaurants and hundreds of services, including barber,
                    beauty and laundry, have the goods needed to deliver a slice
                    of Americana to troops called to serve far from home.
                    “AAFES
                    started with absolutely nothing in Iraq,” said AAFES’
                    Chief of Contingency Operations Lt. Col. Steven Dean.
                    “While name brand fast food was just a distant hope on
                    that April day in 2003, troops deploying today have
                    convenient access not only to BX/PXs, but also dozens of
                    recognizable restaurant brands including Burger King, Taco
                    Bell and Popeyes Chicken and Biscuits.”
                    Making
                    sure the food is hot and exchange shelves are stocked is a
                    force of more than 390 American civilians voluntarily
                    deployed to Operations Enduring and Iraqi Freedom at any
                    given time. These AAFES associates, many of whom have
                    deployed multiple times, live and work alongside the troops
                    they serve during 6- to 12-month deployments. Since 9/11,
                    1,890 of these brave, everyday Americans have voluntarily
                    left the comforts of their homes and families to extend the
                    exchange benefit to troops craving a well-deserved taste of
                    home.
                    While
                    long-term, international operations continue in the Middle
                    East, AAFES is also prepared to support natural disaster and
                    contingencies closer to home with a fleet of
                    state-of-the-art mobile retail facilities that come complete
                    with satellite communications, coolers and built-in
                    shelving.
                    Called
                    Tactical Field Exchange, or TFEs, these units are often the
                    first resources to be deployed to domestic emergencies.
                    Staged at various locations throughout the United States,
                    including AAFES’ sprawling Distribution Center in Waco,
                    Texas, the TFEs have been redesigned using lessons learned
                    not only Iraq, but also operations throughout North America
                    including support of firefighters in Washington State last
                    summer as well as relief operations in the wake of
                    Hurricanes Rita and Katrina in 2005. Armed with the
                    information that can only be learned in these extreme
                    conditions, AAFES’ Waco Facilities Management Office was
                    on the forefront of designing the new TFEs, from the ground
                    up, to better service the field needs of both troops and
                    emergency responders.
                    “They
                    have everything necessary to be a ‘turn-key’
                    operation,” said Lt. Col. Dean. “These new TFEs give
                    AAFES’ Commanding General a 48-hour response capability
                    for any contingency occurring in the United States. AAFES
                    has deployed these TFEs to many locations already with
                    terrific results for our deployed military.”
                    After
                    nearly 112 years in military resale it is hard to imagine
                    there would be much more the Department of Defense’s
                    oldest and largest exchange service could learn about
                    retail, but since Sewell and Hatcher ventured out onto
                    Iraq’s back roads in 2003, the AAFES team has learned more
                    about its people, services and support than those who
                    created the exchange service in 1895 could have ever
                    imagined.
                    “Our
                    military and civilian personnel have demonstrated time and
                    again that they are ready, willing and able to go where the
                    troops go for as long as America’s Armed Forces are called
                    to serve in harm’s way,” said AAFES’ Senior Enlisted
                    Advisor Chief Master Sgt. Bryan Eaton. “These past four
                    years in Iraq are not only important because of the support
                    we have delivered to those ‘on the ground,’ but also
                    troops we will serve in the future because today AAFES is
                    better prepared than ever before to fulfill its motto, ‘We
                    Go Where You Go.’”